Slots Gallery Privacy Policy

We are committed to protecting your personal information, as your privacy is important to us. We will be open and clear about why we collect your personal information and what we do with it.

Personally identifiable information

You provide us with this information in the process of creating an account, using the site’s services, and placing bets. This information is necessary to give you access to certain parts of our website and related services. This data is collected when you:

Provide voluntarily when using the website;

Please provide them when you contact our customer support team;

Personally disseminate information in public areas of the site.

The information includes yours:

Name and surname

Date of birth

User name

E-mail address

Home address

Identification documents

Phone number

Billing address

Proof of address documents

Transaction history

Credit/debit card details or other payment information

Preferences for using the site

Any other information you provide to us when using our platforms

The information is also required for the protection of minors and for billing purposes. By contacting Customer Support, you can change and update this information. This data is never passed on to third parties, except those indicated below, and is for internal use only.

Non-personally identifiable information and traffic analysis

Slots Gallery strives to make our site easy to find on the Internet and as user-friendly as possible. Slots Gallery collects data about how you use the site, which does not identify your personality. Our servers keep an activity log unique to you that collects certain administrative and traffic information, including when you interact with the services: time of access, source IP address, date of access, web page(s) visited, software crash reports, language use and type of browser used. This information is essential for the provision and quality of our services.

Cookies

Slots Gallery uses cookies to improve your visits to our platforms and ensure that our website works efficiently. More information can be found in our Cookie Policy.

How and why we use your personal information

We use your personal information in various ways that fall into the following categories:

To comply with our legal or regulatory obligations;
To provide you with the products or services you have requested;
To monitor the performance of our website;
To provide you with marketing information.

Your rights over your personal information differ according to the legal basis and the category it falls into. This section provides more information about each category, including the rights it gives you and how to monitor the enforcement of those rights.

Providing our products and services

We use your personal information to set up your account, allow you to use our websites, provide you with customer service, and participate in the online casino. We share your information with external organizations that work on our behalf to provide our products and services. You can find more information in the Sharing Information section.

In order for us to provide you with the services you use or have signed up for, this category covers the essential activities required. Your option is not to use our services and to close your account if you do not want your information to be used in this way.

Legal and regulatory requirements

To verify your data in order to protect our users from fraudulent behavior and promote responsible gambling, Slots Gallery will use your identification document and/or proof of address.

In order to verify your use of the Services and your financial transactions for potential violations of our Terms and Conditions of applicable law and to validate the registration data provided by you, we may conduct a security review at any time. Security reviews are not limited to, but may include, requesting a credit report and/or other verification of the information provided by you against third party databases.

In order to provide our products and services responsibly, legally and in accordance with the requirements stipulated by regulatory bodies, we are obliged to carry out these activities. Without carrying out these activities, we cannot provide our services to you. Your option is not to use our services and to close your account if you do not want your information to be used in this way.

To monitor the performance of our website

In order to improve the performance of our website and available services, as detailed above, we use cookies and traffic analysis. We ensure that we minimize any impact on your privacy, and we have a legitimate interest in carrying out these activities.

If you believe that your right to privacy overrides our legitimate business interests, you have the “right to object” to activities carried out in our legitimate interest. However, if you wish to object beyond the management of your cookies, this may mean that you will need to close your account, as the activities involved are central to our business.

Marketing

We will send you offers and promotions via email, SMS or online if you give us your consent to do so. We do not share your information with third parties for them to use in their own marketing.

You have the right to update your marketing preferences at any time and withdraw your consent.

Your rights

Your right to rectification

You have the right to have this rectified if you believe that the personal information we hold about you is incorrect. Please contact our support service for any information that cannot be updated through My Account.

Your right to request a copy of your personal information

You must request it via live chat or email, and we will provide you with a form to fill out if you want a copy of the personal information we hold about you. The form is not compulsory, but it helps us provide you with the information you are looking for in a timely manner. We will ask for valid proof of identity to ensure the security of your personal information, and once we have received it, we will provide you with our response within a month. We will inform you as soon as we can and let you know how long we think it will take. Such a request may also incur an administrative cost if it is exceptionally complex and is likely to take longer than a month.

Your right to complain to the regulatory body

You have the right to complain to the Information and Data Protection Office in Curaçao if you believe that your privacy rights have been infringed or if you disagree with a decision we have made about your privacy rights.

Your right to erasure

When there is no compelling reason to continue processing, you can ask us to erase your personal data. The request will be reviewed within a maximum of 30 calendar days. It is not a guaranteed or absolute right, and this right only applies in certain circumstances.

If processing is necessary for one of the following reasons, the right to erasure does not apply: to comply with a legal obligation; to exercise the right to freedom of expression and information; for archiving purposes in the public interest, scientific research, historical research or statistical purposes where erasure would render impossible or seriously impair the performance of such processing; for the performance of a task carried out in the public interest or in the exercise of official authority; or for the establishment, exercise or defense of legal claims.

We may disclose your personal data to third parties:

– in order to enforce or apply the terms of this policy or any other agreements;

– in order to comply with any legal or regulatory obligation, if we are under a duty to disclose or share your personal information;

– to help us provide you with the services and products you request, including, but not limited to, third-party software providers;

– if you are found to have defrauded or attempted to defraud us, in our sole determination, or other users of the service in any way, including, but not limited to, payment fraud and game manipulation;

– to protect the rights, property or safety of us, our customers or others;

– for research purposes on addiction prevention (this data will be anonymized)

– where we received his permission to do so.

Personal information collected on the services may be stored and processed in any country in which we or our affiliates, suppliers or agents maintain facilities. You expressly consent to any transfer of information outside of your country using our services. These steps include, but are not limited to, the following:

– Binding corporate rules;

– Model contracts;

Security

We understand the techniques required to ensure information security and the importance of security. We also take steps to ensure that our agents, subsidiaries, affiliates and suppliers employ appropriate security measures. We store all personal information we receive directly from you in an encrypted, password-protected database that resides within our secure network behind sophisticated active firewall software. (Our services support SSL version TLS 1.2 with 256-bit encryption).

Retention

As long as it is reasonably necessary for legal or business purposes, we retain personal information. Slots Gallery takes into account local laws, contractual obligations and the expectations and requirements of our customers when determining data retention periods. We securely delete or destroy it when we no longer need your personal information.

Third-party practices

Because these third-party online sites are owned and operated independently of us, we cannot guarantee the protection of any information you provide to a third-party online site that links to or from the services or any information collected by any third party that administers our affiliate program (if applicable) or any other program. Any information collected by such third parties is governed by the privacy policy, if any, of such third parties.

Our website may contain links to other websites, which are beyond our control and are not covered by this Privacy Policy. The operators of these sites may collect information from you that will be used by them in accordance with their privacy policy if you access other sites using the links provided, which may differ from ours. The operators of these sites will be responsible for their functionality or possible errors on the linked sites, and we are not solely responsible.

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. (“Google”). (“Google”). In order to prepare reports on your activities and share them with other Google services, Google uses the Data collected to track and analyze the use of Slots Gallery.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network;

Personal data collected: Cookies and Usage Data;

Place of processing: US-Privacy Policy-Opt out.

Disclaimer

We are not responsible for events beyond our direct control. We cannot guarantee, nor do we represent, that there will be error-free performance with respect to the privacy of your Personal Information due to the complex and ever-changing nature of our technology and business. We will not be liable for any indirect, consequential, incidental or punitive damages related to the use or disclosure of such Personal Information.

Please do not proceed on our website if you do not agree with any statements contained in this Privacy Policy. Please be aware that registering an account on our website, transferring funds and placing bets will be considered confirmation of your full agreement with our Privacy Policy and our Terms and Conditions. You have the right to cease using the website at any time; however, we may still be legally obliged to retain some of your personal information.

We may periodically make changes to this Privacy Policy. When we post modified terms on our platforms, we will notify you of these changes. We recommend that you review this Privacy Policy regularly and contact us at [email protected] with any questions.